Protect Your Home or Business with Academy Systems Group

Team with Academy Systems Group as your “Trusted Security Advisor” in all things related to Security from Physical Keys to Systems Integration for Access Control, Network VIdeo, Intrusion, and Fire and Life Safety.  We’ve got you covered!

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Sales/Service/Support

Academy Systems Remote TeamViewer Support

Academy Systems uses TeamViewer 11 as a means of connecting remotely to computers for troubleshooting purposes. Clicking the Remote Support icon below will download a small executable named RemoteSupport.exe
1. Click the Remote Support icon.

Click Here for Remote Support.

2. Run the EXE once it has finished downloading to start a Remote Support Session.

3. If an Open File – Security Warning should appear, click the Run button.

4. Provide Your ID and Password to the Academy Systems Group Representative.

How secure is TeamViewer?

All TeamViewer versions use full encryption. Encryption is based on 1024bit RSA private/public key exchange and 256 Bit AES session encoding. This uses the same security level as https/SSL and is considered completely safe by today's standards. The key exchange also guarantees that the data channel is completely encoded from client to client and that any routers or servers in between (including our routers) are unable to read or analyze the data stream. Security and privacy have always been a top priority during development.


For additional information visit the TeamViewer security page:  https://www.teamviewer.com/en/products/security.aspx

ASG Customers with an active service agreement to install a permanent host application for unattended 24/7 support go to:
https://get.teamviewer.com/asghostv11

Security Statement PDF